Terms of Service
The rules for using Replyrr's Instagram DM and comment automation tools, written for creators and small businesses shipping faster support and conversion workflows.
Agreement
By creating an account on Replyrr ("Service"), you agree to these Terms. Replyrr is operated by Replyrr, a sole proprietorship registered in India.
Service Description
Replyrr provides Instagram automation tools for businesses and creators, including automated replies to comments and direct messages based on keywords you configure. The Service connects to your Instagram Professional Account via Meta's official Instagram API.
Account Requirements
- You must have an Instagram Professional Account (Business or Creator)
- You must be at least 18 years old
- You are responsible for maintaining the confidentiality of your login credentials
- You must comply with Instagram's Terms of Use and Community Guidelines
Acceptable Use
You agree not to:
- Use Replyrr for spam, harassment, or unsolicited messaging
- Automate replies that violate Instagram policies
- Share your account access with unauthorized users
- Attempt to reverse engineer or abuse the Service
We reserve the right to suspend accounts that violate these terms or cause harm to the Instagram platform.
Instagram Data
When you connect your Instagram account, Replyrr accesses:
- Your Instagram user ID and username
- Comments on your media
- Direct messages sent to your account
- Basic profile information
We store this data only to provide automation features. We do not sell your data. We do not post content without your configured automations.
Subscription and Billing
Replyrr offers paid subscription plans. Billing is processed through our payment partner. You can cancel anytime from your account dashboard. No refunds for partial months.
Termination
You may delete your account at any time. We may terminate service for violation of these terms with 7 days notice.
Limitation of Liability
Replyrr is provided "as is". We are not liable for Instagram API outages, account restrictions by Meta, or lost business. Our total liability is limited to fees paid in the last 3 months.
Changes to Terms
We may update these terms with 14 days notice via email.
Governing Law
These terms are governed by laws of India. Disputes will be resolved in courts of Bengaluru, Karnataka.
Contact
For questions: hello@replyrr.com